At Debt Mediators, we take pride in the work we do and have seen sound results from many of our previous customers. Time and time again we aim to improve our service, and with the hundreds of happy customers we have that have managed to escape from their troubles, we continue to do so.
"Great to work with"
"I felt DCS were purely professional in their approach and conduct throughout my debt agreement. Nothing was an issue to discuss and their people were more than happy to assist with any concern. I would highly recommend DCS to anyone."
"Yes I would recommend them to anyone who is in financial difficulties.
Helpful from beginning to the end.
Very caring when I could not make some payments."
"Very easy and pleasant to deal with, clear and concise, understanding and effective. Thanks very much for your help"
"Extremely helpful staff at a stressful time."
"Loving the service the best!"
"Always friendly and promot service."
"From the very beginning I was met with staff who were friendly, compassionate, efficient, professional and extremely helpful.
It's rare to deal with a company in which every single staff member I either spoke to or dealt with via email for more than 5 years was like this.
Very grateful, thank you."
"The staff were always friendly and extremely helpful. The assisted with no prejudice and I didn't feel at any stage of my Part IX journey that I was a lesser person for having to use this service. Thank you for making a stressful time in my life easier to bear & see it through to completion."
"I found the Staff extremely helpful each time I rang. I would let others know of the DCS Group without hesitation."
"Without a doubt one of the best groups of people I have ever stumbled across. They were very efficient. Very throughtful and carried out my wishes so quickly. Excellent customer service and advice."
"Very helpful, efficient, friendly, understanding"
"I would certainly recommend DCS GROUP to anyone who's finances have become to difficult to fix by themselves.
No matter how they arrived at that point, wether by financial hardships and bills, not keeping track of the direct debits coming off a Credit card, or any other way, it leaves one in a..."
"It was very easy to do and helpful people and gave me a sence off relief"
"In the 5 or so years I have dealt with DCS, I have found the service exceptional and nothing was too much trouble dealing with their customer service people. I would certainly recommend DCS to anyone who is in debt problems like I had as they fought tooth and nail to get my Part IX agreement to a..."
"The service was excellent from day, every staff member I spoke with was helpful and always followed up on what they said they would do."
"DCS Group really helped with my finances. I had over $20,000 in debt and I was supported in choosing a Debt Consolidation. I was treated with respect always friendly and helpful. At times I suffered with my health and DCS Group helped with negotiating a meantime plan to help me get through the payments. I..."
"They were absolutely amazing to talk to and made the whole thing so easy to understand"
"DCS were amazing! They helped me promptly and efficiently to get my debts under control, and now 4 years on I am debt free! I recommend DCS to any one and everyone, who needs helps regaining control of their financial situation, especially when you never know what life will throw your way."
Messages from our Clients
It was a pleasure to talk to someone who actually cares and wants to help as you know things have not gone well and your patience and kind understanding was really appreciated. You took the time to listen and answered all my questions. That type of customer service is something I have not received elsewhere, because of my ex and the debts he left, people just want their money. Again thank you again for all your kindness and I wish more people were as helpful as you. –Jenny
I would very much like to thank all the team at Debt Mediators who have helped me out with my agreement over the last 5 years. This means everybody from payments to admin etc etc. I am so very grateful for the help and support I received from your company. It was always a pleasure to call and talk to staff. If i had problem with a payment it was dealt with so swiftly and efficiently every time. Everyone was always very helpful and friendly to talk to. I cannot praise then enough for the service they gave me. Once again I thank you all for your help and assistance. – Peter
I am writing to express my sincere appreciation for your involvement and assistance in finding a way to resolve the financial millstone which was strangling me. My life can now get back to some form of normality in the knowledge that in some three years’ time, my debts will have been expunged. That is a considerably different position to that which I was facing in trying to do things my own way, not only from the financial impact that this would have had, together with a level of debt which would still have remained when I retired. So once again, thank you so much for what you have been able to achieve for me. – John
Thank you for all the work you have done. Back when I first called you I was suicidal about my debts, but you showed me the light at the end of the tunnel. I am now debt free with money building in savings accounts and couldn’t be happier. I want to pass a huge thanks to everyone there who has helped me, or should I say ‘saved’. – Jody
If testimonial helps even one person to become debt free its worthwhile. Let me start with how I got into trouble… I used to work in bank and financial companies which made it really easy to get approved for personal loans and credit cards. I had my head buried in the sand about my finances, and didn’t want to admit that I was in trouble until I couldn’t afford the repayments and was about to lose my house. I learnt my lesson the hard way, but Debt Mediators helped me climb back. Thank you so much for you help and advice. I am eternally grateful! – Mike
I am so appreciated and thankful for all the help you offered me nearly 5 years ago. My life has changed since completing my debt agreement. Hard work and determination has opened my work to many opportunities including travel and working overseas. I always speak highly of your company and recommend you to people in need. – Joseph
Thanks for always being courteous and decent from the first phone call, I give you a 5 star rating. – Keryn
I just want to say thanks for your patience and understanding throughout this long ordeal. Your team has always treated me with respect and understanding, which in this world is very hard to find. I was young and blind and learned the hard way, next year I will start planning on my goal of buying a house. I’m very grateful. – Wayne
What an absolute joy and pleasure it has been having you represent me! As stressful as all of this has been you have been caring, professional, extremely helpful and kind. Thank you so very much for helping in my transition through this stage of my life. – Jewel
Thank you so much . You have been a really big help and I am so glad that I picked your agency to work with. – Rebecca
It’s honestly a great feeling knowing you’re helping me through my stressful financial struggle, thank you also to Amanda as she was also very helpful to me in the first instance, you have been very informative, and very supportive. I feel reassured in the sense that I finally see myself getting back on track financially. You don’t know what your help means to me. – Sue
Joining Debt Mediators was the only good decision I made 5 years ago. Yesterday was my final payment. Today I woke up with free of debt feeling which was fantastic! Thank you so much for your help and advises. I am eternally grateful – Annie
OHHH you guys are amazing… Your whole team make us feel so much better about our awful situation!! Life is back to fabulous and our finances are in check!! Now we can give our kids a bit of a Christmas!! Thank you, thank you, thank you. – Alison
To all at Debt Mediators, I would like to thank you for your assistance and guidance in my time of need. It was much appreciated. – Pat
I’m on top of the world… I just got your text to say my agreement was approved by creditors. Thank you thank you for being patient with me, and for putting up with this crazy lady. –Shelly
I called Debt Mediators when I was going through a tough time financially and couldn’t get on track… when I spoke to Debt Mediators it was like a weight lifted off my shoulders. All of the people I spoke to were so understanding and nice. Everyone was really helpful, no request was too difficult to complete and no question was too hard to explain. I now have something in place where I can start fresh and pay off my debts. – Matt
Debt Mediators are proven to be one of the most successful mediation companies in Australia. Take a look for yourself with how we can get you out of debt and on the path to success today.
More client experiences can be found here: